Salam Occasions

Leicester, United Kingdom


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About Seller

Salam Occasions

Salam Occasions is an Islamic gift store based in the UK. Stocking a huge range of Islamic gifts, books and toys for both children and adults.

Shop Policies


*Express orders are dispatched using a Royal Mail 24 service and Standard orders are dispatched using a Royal Mail 48 service. Neither service is fully tracked. You will be provided with a Royal Mail tracking ID which will only show confirmation of delivery.
**Our Fully Tracked & Signed service can be tracked using the P2G number provided at the time of dispatch. Please visit to track your order.
***"Working Days" do not include weekends and public/bank holidays. Orders placed on non-working days will be dispatched the following working day.
****Please note, we endeavour to have your purchases delivered in the timescales stated above, however some orders are taking longer than usual to be fulfilled and delivered due to COVID-19.
*****For further information regarding specific timescales for international orders, please contact us.

Payment Options

Secure Options

Returns & Exchanges

.Returns within 28 days
Changed your mind? No problem! You can return your items within 28 days of purchase for a full refund. Items must be in their original and sealed packaging and in a re-saleable condition to be eligible for a refund.
Please email us with your intention to return and send the item back to us via a tracked service, ensuring you retain any receipts or tracking information. 
Returned items are your responsibility until they reach us, so please ensure they are packed and sealed to avoid any damage on its way back to us.
To ensure we refund the right person (and the right amount), a completed returns form must be included with your returned items. Click here to download our returns form.
Once we have received your item, your refund will be processed.
 Please note that the following items are not eligible for returns
- Personalised or bespoke items
- Food/Sweets and perishable goods
- Earrings or any piercing Jewellery/Accessories
Faulty Items
If your item develops a fault or arrives damaged within the first 28 days, please complete a returns from by clicking here and report this to us immediately with photographic evidence of the fault. We will provide you with a pre-paid returns label to send the item back to us. Once we receive the item, we will issue you with a full refund.
For electronic goods, mechanical or jewellery items, you will usually have a 6-month, 12-month or 24-month warranty dependent on the item. If a fault arises you may contact us and we will refer your details onto the manufacturer/supplier.
We don't currently offer exchanges on our items. Please return the items back to us using the steps above for a full refund, then simply re-order again on our website.
Contact Us
For further queries you may contact us at or by using the contact form on the website. If your query is regarding an existing order with us, please quote your order number in the subject field.
You may also write to us at*
Salam Occasions,
Leicester Business Centre,
111 Ross Walk,
*Please note, this is our mailing and registered office address and not where returns are handled.