Returns & Exchanges
Please note we do not accept returns due to hygiene.
Any items purchased from our 'sale' sections on the website are non-returnable.
Tarnishing or discolouration due to chemical contact is not a fault
Missing crystals are not classed as a manufacturing fault, and items with missing crystals can be replaced if in stock, but shipping costs are the responsibility of the customer.
Cancellation on orders will be applicable provided that the product has not been shipped. Any cancellations beyond this point will be at the discretion of Gehna Boutique.
Sale prices are applicable from the point of announcement and advertisement. Items purchased at full RRP are not applicable to be discounted after payment has been taken. Promotional codes- only one promotional code can be used at a time if applicable.
Please contact us at firstname.lastname@example.org with any queries