Mayaani Jewellery

Maidstone, United Kingdom
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Products

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About Seller

Mayaani Jewellery

Your Beauty & Strength Lies in
What Makes You Different!
Own It. Wear It. Flaunt It.
Thoughtfully designed and uniquely handcrafted works of wearable bead jewellery infused with Indian culture for signature modern style with sustainability function!

With 20 years experience as a self-taught bead jewellery designer & maker, I bring you my vision for individuality embracing, sustainability loving works of statement bead woven jewellery. Elegant and timeless pieces you can flaunt guilt free & pass on in green conscience. Having bought a high street Indian art jewellery set for my wedding day, it pains me that I cannot wear this heavy and rather uncomfortable, clunky jewellery again. This changes here and now! You can wear your special occasion jewellery in more than one way and not just on special occasions. Why? Because it carries beautiful memories you deserve to be able to enjoy wearing and re-living as often as you like. Your daily reminder of the best moments of your life and the perfect way to reconnect you with the more empowered side of you!

Every single design you see here is my original signature concept, lovingly and expertly handcrafted by me in my home studio in England, UK. Weaving my Indian heritage into every piece, I bring you modern beaded bridal, wedding & occasion jewellery designed to be worn for many years after your special day! 

Because your jewellery should always be more than just an afterthought...

And with Mayaani Jewellery it always is!

Shop Policies

Delivery

For more detailed information kindly refer to the full policies available on our website www.mayaanijewellery.com

Online Boutique Items:

The below information relates only to items purchased from Mayaani Jewellery’s Online Boutique Store stocking a variety of ready to ship and made to order pieces of luxurious handcrafted mixed media artisan jewellery direct from the UK!

·         All UK Orders are shipped via Royal Mail Recorded Delivery

o    Orders below £29.99 GBP will incur a flat rate shipping charge to cover Royal Mail 2nd Class Recorded postal charges (signature required)​​

§  This option will cost £2.65 and can cover up to three items (fully insured)​

o    Orders above £29.99 will be FREE Post via Royal Mail 2nd Class Recorded Delivery (signature required on delivery)

o    Orders above £60.00GBP will be FREE Post via Royal Mail 1st Class Recorded (signature required on delivery)

·         Kindly note your item will come fully insured to cover any loss or damage should the worst happen​

·         You will receive a tracking number upon shipping your order however, should you require any assistance at any point kindly feel free to get in touch with at mayaani.jewellery@gmail.com or call or WhatsApp (+44) 07749096040

Payment Options

Secure Options

Returns & Exchanges

Kindly feel free to refer to more details on our website www.mayaanijewellery.com

Returns, Refunds & Exchanges Policy

Need to send it back?

Shop with Mayaani Jewellery in confidence. Mayaani Jewellery is committed to ensuring you are provided with exceptional customer service whether you are purchasing a bespoke item or have concerns that mean you wish to pursue a refund or exchange. The information provided below is designed to support you and answer any questions you may have however, should you require any further information or assistance please feel free to get in touch. Email Mayaani.Jewellery@gmail.com with your query and you will receive a response within 48 hours.

Online Boutique Items

What do I do if I want to return

Items purchased from Mayaani Jewellery’s Online Boutique may be returned for a full refund or exchange within 14 days of receipt of the purchase provided the following actions have been taken:

·         You (the client) must email mayaani.jewellery@gmail.com with subject title: ‘Refund/ Exchange’ and submit your request within 14 calendar days of receipt of your purchased item (excluding requests relating to earrings or jewellery for piercings/ piercing sites)

·         You (the client) are responsible for paying for any shipping charges incurred when pursuing a refund or exchange

·         You (the client) must ensure the original item(s) is/are returned in their original condition with the original packaging and any relevant additional information (e.g., invoice) attached

·         Mayaani Jewellery cannot accept liability for any items which have been returned but have not been received by us. Therefore, we kindly encourage you (the client) to return items via a method that provides the ability to track and trace a package. We also encourage you (the client) to obtain and retain proof of posting when returning an item to us

·         Any money refunded to you (the client) will be refunded using whichever payment method was used to complete the initial purchase transaction

·         Owing to reasons of health and hygiene, Mayaani Jewellery is unable to process a refund or exchange in relation to earrings or any jewellery that is worn at the site of a piercing. However kindly feel free to get in touch and efforts will be made to support and assist you

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If you (the client) have purchased a jewellery set which includes earrings, kindly note the earrings are non-returnable. The refund you (the client) will receive will be the cost of the jewellery set minus (excluding) the cost of the earrings. You will receive an email advising you of the cost of the earrings. Kindly note items purchased as a jewellery set are typically more competitively priced compared to individual items.

All refunds will be processed within 10 working days of receipt of the returned items.

All exchanges will be processed within 10 working days of receipt of the returned items.

What if my item is faulty?

If the item received is damaged or faulty, you (the client) must email mayaani.jewellery@gmail.com with photographs attached (good quality, clearly displaying faults) within 14 calendar days of receipt of the purchased item.

What if I want to exchange?

If you (the client) wish to exchange the original item you ordered, for a new item (excluding earrings or jewellery for piercings):

·         You (the client) must email mayaani.jewellery@gmail.com with a request for an exchange within 14 calendar days of the receipt of the original item

·         You (the client) must include details of the new item you wish to exchange the original item for

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If the new item which is requested is more expensive than the original item, Mayaani Jewellery will contact you (the client) regarding payment of any outstanding balance to cover the difference in value between the two items.

If the new item is cheaper than the original item, and the value of the new item falls below the threshold for free shipping, Mayaani Jewellery will deduct the cost of shipping from the difference in value between the original item and the new item, and refund the difference using the payment method used to process the initial purchase transaction.

Bespoke / Made to Order Items

Owing to the made to order nature of any and all bespoke items, regrettably Mayaani Jewellery is unable to offer a refund or exchange on any bespoke pieces that have been purchased by a client. As you can appreciate bespoke items are special order and as such are difficult to resell therefore, we are unable to process a refund or exchange on these items.